Privacy Policy

NYC Bed Bug Inspectors (“NBBI”), its parents affiliates, divisions, and/or subsidiary (“Company”) recognizes the importance of protecting the privacy of your personal information. Personal information includes all of your personal and financial information that you provide to NBBI. NBBI is sensitive to your privacy rights and interests and believes that the protection of your personal information is one of NBBI’s significant responsibilities. To this end, the policies outlined below describe NBBI’s policies related to protecting your privacy.

Privacy Laws: The information transmitted through this website is governed by several Federal and state laws, including Title V of the Gramm-Leach Biley Act (15 U.S.C. 6810 et seq) and the Federal Fair Credit Reporting Act (15 U.S.C. 1681(b)) as amended by the Consumer Credit Reporting Reform Act of 1996, and as amended by the Fair and Accurate Credit Transactions Act of 2003 (FACT Act), hereinafter called the “FCRA” The FCRA and GLBA requires NBBI to implement a privacy policy and prohibits it from disclosing non-public information, personal identifiable consumer information or consumer credit information to non-affiliated third-parties except in certain limited situations and as otherwise set forth within this Privacy Policy. In carrying out its legal responsibilities, NBBI enters into contracts with its service providers, vendors and affiliates to ensure they will not disclose or use this information other than to carry out the purpose for which it was disclosed.

Use, Collection And Retention of Customer Information: NBBI collects, retains, and uses information about its customers that is required by law to properly administer NBBI business and provide the highest level of service to our clients. NBBI retains information no longer than necessary to meet such objectives. All information voluntarily submitted becomes the property of NBBI, with such submission acknowledging and consenting to NBBI authority to use, retain and/or provide customer’s name, address or other information for advertising, marketing or promotional purposes without further consideration, unless otherwise prohibited by law. NBBI customers who do not wish to have their information used for advertising, marketing or promotional purposes may opt out by informing NBBI in advance.

Maintenance Of Accurate Information: Company has established procedures so that its customer’s personal identifying and financial information is accurate, current and complete within reasonable industry standards. Any request to correct inaccurate information will be responded in a timely manner.

Limiting Employee Access To Information: All NBBI employees having access to customer information undergo training regarding the importance of customer privacy and confidentiality. Only those employees having a legitimate need for knowing or accessing customer’s personal information will have access to such information.

Protection Of Information Via Established Security Procedures: Company maintains rigorous standards and procedures regarding unauthorized access to customer information.

Restrictions On Disclosure Of Customer Account Information: Company provides information about customer accounts or other customer information to third-parties only when: 1) the information is provided to help complete a customer initiated transaction; 2) the customer requests and/or consents to NBBI communication to a third-party; 3) the disclosure is required and/or allowed by law; 4) it is necessary to process transactions and/or provide services.

Maintaining Customer Privacy In Relationships With Third-Parties: If it is necessary to provide personal identifying, financial or other information to a third-party, NBBI shall insist that the third-party adhere to similar privacy policies and procedures as contained herein in order to ensure that such information remains confidential.

Disclosure Of Privacy Policies To Customers: NBBI customers have a right to know what information is kept about them and how the information is used. Customer’s also have a right to have any inaccurate or outdated information corrected or removed from NBBI files.

Security Issues: NBBI customers have a right under this policy to address security issues directly with NBBI, and have complaints promptly handled, with notice of any findings and actions taken to resolve any such issues.

 Terms of Use

NBBI operates this web site to provide online access to information regarding our products and services.

By accessing and using the Site, you agree to each of the terms and conditions set forth herein (“Terms of Use”). If you do not agree with any of the Terms of Use, you are not authorized to access or use the Site for any purpose. By using the Site, you express your understanding and agreement that you are bound by this Agreement. If you are unwilling to be bound by this Agreement, do not use the Site.

NBBI reserves the right to modify the Terms of Use at any time without giving you prior notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified.


You may use the Site, the Service and the Content for your own personal, non-commercial use only. You agree that you will not otherwise download, copy, reproduce, display, distribute, transmit, publish, or transfer any Content or information obtained from the Site or the Service or create derivative works from any Content or information obtained from the Site or the Service without first obtaining written permission from NBBI.


Transactions for the purchase or sale of goods or services facilitated by use of the Site will be governed by the Terms of Use unless specifically stated otherwise in a particular area of the Site. No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon NBBI unless agreed to by NBBI in writing.


Downloading Files: NBBI cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection by software viruses or other harmful computer code, files or programs. The entire risk as to the quality and performance of the Site and the Services and the accuracy of the Content is solely and exclusively with you.

Third Party Links: Hypertext links to third party web sites or information do not constitute or imply an endorsement, sponsorship, or recommendation by NBBI of the third party, the third-party web site, or the information contained therein, unless expressly stated on the Site. You acknowledge and agree that NBBI is not responsible for the availability of any such web sites and that NBBI does not endorse or warrant, and is not responsible or liable for, any such web site or the content thereon.


You agree to assume total responsibility and risk for your use of the site, the service and the content and for evaluating the accuracy, completeness and usefulness of all content provided by the site or the service. NBBI makes no express or implied warranties, representations or endorsements whatsoever with respect to the site, the service or the content. NBBI expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and no infringement with regard to the site, the service, and the content.

NBBI does not warrant that the functions performed by the site or the service will be uninterrupted, timely, secure or error-free, or that defects in the site or the service will be corrected. NBBI does not warrant the accuracy or completeness of the content, or that any errors in the content will be corrected. the site, the service and the content are provided on an “as is” and “as available” basis.


NBBI will not be liable for any loss or damage arising either directly or indirectly from any use or inability to use the site, the service or the content. You understand and agree that under no circumstances will NBBI be liable for any damages whatsoever, including, but not limited to: (i) any direct, incidental, consequential, exemplary or indirect damages arising out of the use of or inability to use the site, the service, or the content, (ii) any claim attributable to errors, omissions, or other inaccuracies in the site, the service and/or the content, (iii) unauthorized access to or alteration of transmissions or data, (iv) statements or conduct of any third party on the site or the service, or (v) any other matter relating to the site, the service, or the content, even if NBBI has been advised of the possibility of such damages. if you are dissatisfied with the site, the service, the content, or with the terms of use, your sole and exclusive remedy is to discontinue using the site. you acknowledge, by your use of the site, that such use is at your sole risk.

Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you, in such states, NBBI liability is limited and warranties are excluded to the greatest extent permitted by law, but will, in no event, exceed $100.00.


You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold harmless NBBI, its affiliates, licensor’s, employees, and agents from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys fees, resulting from or arising out of your use, misuse, or inability to use the Site, the Service, or the Content, or any violation by you of this Agreement.


You agree not to take any action that might compromise the security of the Site, render the Site inaccessible to others or otherwise cause damage to the Site or the Content. You agree not to add to, subtract from, or otherwise modify the Content. You agree not to use the Site in any manner that might interfere with the rights of third parties.


If you supply any information or material to NBBI via the Site, you guarantee to NBBI that you have the legal right to supply, post, or store such information or material and that doing so will not violate any law or the rights of any person or entity.


Correction of Errors and Inaccuracies: The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. NBBI therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. NBBI does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.

Enforcement/ Choice of Law/ Choice of Forum: Every provision of this Agreement will be construed, to the extent possible, so as to be valid and enforceable. If any provision of this Agreement so construed is held by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will be deemed severed from this Agreement, and all other provisions will remain in full force and effect. Any and all disputes relating to these Terms of Use NBBI Privacy Policy, your use of the Site, the Service, or the Content (collectively, “Disputes”) are governed by, and will be interpreted in accordance with, the laws of the State of Delaware, without regard to any conflict of laws provisions. Any Dispute will be venue in a state or federal court situated in Wilmington, DE and you hereby irrevocably submit to the personal jurisdiction of such courts for that purpose.

Entire Agreement/No Waiver: This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof. No waiver by NBBI of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default.

Please Contact Us with any issues.


Proudly serving New York City, Financial District, Soho, Lower East Side, East Village, West Village, Chelsea, Gramercy, Hells Kitchen, Midtown, Midtown East, Midtown West, Upper East Side, Upper West Side, Uptown, Harlem, Inwood, the Bronx, Brooklyn, Williamsburgh, Park Slope, Greenpoint, Queens, Long Island City, Astoria, Ridgewood,  Staten Island, Long Island, Nassau and Suffolk counties, North Fork, South Fork, Hamptons, North Shore, South Shore, Westchester, Rockland County, Suffern, White Plains, Rockland County, Hudson Valley, Stamford, Western Connecticut, Northern New Jersey and now to see how far we'll go for you!